Quality Policy

UGA Nutraceuticals is a highly specialized company in the research, formulation, production and marketing of essential fatty acid supplements, particularly the long-chain omega-3 fatty acids EPA and DHA, with pharmaceutical-grade purity.

Our work is based on state-of-the-art research and technology, while respecting the environment. We carefully select our suppliers and raw materials, and scrupulously monitor every stage of production to ensure our customers receive a superior-quality product at the right price and a reliable service.

Thanks to our know-how and partnerships with leading companies in the sector, we successfully pursue our corporate mission: to spread the culture of pharmaceutical-grade "omega-3", precious allies for our health.

UGA Nutraceuticals is ISO 9001:2015 certified and is constantly committed to aligning its organization, approach, internal processes, and customer offerings with recognized standards as outlined in its System documentation.

The quality of the services provided is a direct consequence of the organization's operating methods, which, to be successful, must pursue the following strategies:

1. Increased market share also through continued attention to changes in consumer eating and lifestyle habits;
2. Openness to listening to the consumer (suggestions, preferences, etc.)
3. Speed ​​in deliveries and in fulfilling what was agreed with the customer;
4. Supply of controlled, quality and eco-sustainable products;
5. Growth of internal staff skills.

The above-described Quality Policy is reflected in the Company's identification of internal and external factors and stakeholders relevant to the Quality Management System, through an analysis of strengths and weaknesses. This analysis leads to the identification of risks and opportunities and related actions and quality objectives, which are measurable and quantifiable through specific indicators. These indicators will be explained and monitored during the Quality System Review phases conducted periodically by senior management, at least once a year.

All company managers are required to implement the Quality System, disseminate knowledge of it, and systematically monitor operational activities to ensure that all personnel operate with adequate competence regarding the quality requirements of the service and the operating methods defined in the established procedures.

This policy will be discussed and, if necessary, revised during the Management Review, at least once a year.